Terms and Conditions

These Terms and Conditions govern your use of the Veritavo AI Limited website, services, software, lead forms, and communications. By accessing our website, submitting your information, or engaging with our services, you agree to these Terms.

If you do not agree, please do not use our services.

1. Company Information

Veritavo AI Limited provides AI powered marketing, automation, appointment setting, and related business services.

2. Services

Veritavo AI Limited provides services including but not limited to:

• AI powered appointment booking systems
• AI voice and chat agents
• Lead generation and marketing automation
• CRM setup and integrations
• Advertising strategy and technical implementation
• Consulting and advisory services

Services may include automation, artificial intelligence systems, third party software, and human oversight.

3. No Guaranteed Results

While we aim to deliver high quality systems and support, we do not guarantee specific results, including but not limited to:

• Number of leads
• Number of appointments
• Revenue increases
• Conversion rates
• Return on investment

Results depend on factors outside our control such as market conditions, ad spend, sales processes, responsiveness, and client execution.

4. AI and Automated Communications

By submitting your contact information or engaging with our services, you acknowledge and agree that:

• You may be contacted by automated systems, including AI voice agents, AI chat agents, or automated messaging
• AI systems may be used for call handling, qualification, scheduling, and follow ups
• Human team members may also contact you

You may request human only communication at any time by contacting [email protected].

5. Client Responsibilities

Clients agree to:

• Provide accurate and truthful information
• Maintain access to required platforms where applicable
• Respond in a timely manner when needed
• Use services in compliance with applicable laws

Failure to cooperate may impact results and does not entitle the client to refunds.

6. Payments and Fees

All pricing, setup fees, subscriptions, and payment terms will be agreed separately in writing or via contract.

Unless stated otherwise:

• Fees are non refundable
• Ad spend is not included unless explicitly stated
• Third party software fees are the responsibility of the client

Late payments may result in suspension of services.

7. Third Party Platforms

Veritavo AI Limited may integrate or rely on third party platforms including but not limited to advertising platforms, CRM systems, telephony providers, and AI software.

We are not responsible for outages, changes, or limitations caused by third party providers.

8. Intellectual Property

All content, systems, scripts, workflows, designs, and materials provided by Veritavo AI Limited remain our intellectual property unless otherwise agreed in writing.

Clients may not copy, resell, or distribute materials without permission.

9. Limitation of Liability

To the maximum extent permitted by law, Veritavo AI Limited is not liable for:

• Loss of profits or revenue
• Business interruption
• Missed opportunities
• Indirect or consequential damages

Our total liability shall not exceed the amount paid to us in the previous 30 days.

10. Termination

We reserve the right to suspend or terminate services if:

• These Terms are breached
• Payments are overdue
• Services are misused or abused
• Legal or compliance risks arise

Termination does not waive outstanding payment obligations.

11. Privacy and Data Protection

Use of personal data is governed by our Privacy Policy. By using our services, you consent to data processing in accordance with UK GDPR and applicable laws.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have any questions regarding these Terms, contact: